Return and Refund Policy

At FOSTER, we strive to provide our customers with the highest quality products. We understand that sometimes accidents happen during shipping, and an item may arrive damaged. In such cases, we are more than happy to replace the damaged item with a new one. However, we do not accept returns, otherwise.

Please follow the steps below to initiate the replacement process:

  1. Take clear photos of the damaged item.
  2. Compose an email to, including the following information:
    • Your full name
    • Your order number
    • A brief description of the damage
    • Attach the photos of the damaged item
  3. Send the email and wait for a response from our customer service team. We will respond with 24 hours of receiving your email.
  4. Once we receive your email, our team will review the information and assess the damage. If the damage is confirmed, we will promptly send you a new item free of charge.

Please note that we do not accept returns for any other reason than damage during shipping. We appreciate your understanding in this matter, as it allows us to maintain the quality and integrity of our products.

If you have any further questions or concerns regarding our return policy, please do not hesitate to contact our customer service team at We are here to assist you and ensure your satisfaction with our products.

The Mother-Daughter Duo Who Dealt Their Cards

About Us

FOSTER was founded in June of 2020 by mother-daughter pair Kim Hackney and Frances Hackney.  Inspired to create small pieces of beautiful art with Texas-sized appeal, the mother daughter duo of Kim (mom) and Frances (daughter) Hackney helped foster, FOSTER.

Playing their hand in this business venture won them big, especially with their most popular products to date—playing cards displaying acrylic painting of various traditions, places, universities and events. Other products include napkin sets, reusable cup sets, place cards, gift tags, and more.

FOSTER is constantly releasing new collections of products; Collegiate, Texas, Summer, Christmas, and more in the works.

Seeing how FOSTER Collegiate products have appeared all across the nation, fostering memories has brought so much joy to the mother-daughter pair, as they know the value of Collegiate memories.

“It is quite a feeling to collaborate with fans, students and alumni in bringing 16 different images of artwork to life on a deck of cards,” Kim expressed. “What’s most important to us is that these pieces express the primary purpose of why we created FOSTER—to build those relationships, promote conversations and provide an outlet that allows others to share memories together.”

Following the initial release of the Collegiate Collection, FOSTER launched a highly anticipated Texas Collection featuring all things the state is known for. It’s these kinds of painted familiarities that are generating the cards’ and coordinating products’ appeal and what FOSTER’s CFO, Stacy Evans attributes the brand’s overall success to, especially with FOSTER’s collegiate niche. “The product is unrivaled in the marketplace,” she explained. “Customers simply love the tiny pieces of handheld art. More than that, though, they love the story of how this art really does foster friendships and relationships by simply bringing others together".

In their hometown of Tyler, Texas, local customers are also inspired by how well the custom decks have played out, so much so that local companies and groups have commissioned their own for clubs, events and fundraisers.

Ole Miss Rebels Football Helmet Tailgate Cup Set

With a keen eye on the future, Kim and Frances are just keeping the ball rolling with every piece they create and whoever’s’ hands their custom pieces end up in. They are so excited to have already seen an evolution from the time they started, until now. Today, love seeing how their products have truly changed small moments in people's lives for the better.

For Kim, building this company and working with her daughter is more than she could have ever envisioned. “I count it as a blessing...although Frances’s college career was finished up at home (during COVID), she is my partner in a successfully growing business nationally known—and thriving. It’s a divine gift that she is using her education, learning life experiences and putting them to work. Fostering relationships with people all over has really made the long hours worthwhile!”

As a wholesale and online retail company, we love sharing our brand with our retail stores and FOSTER community, it such a perk of running our business.

Browse our art and join us in fostering memories.

FOSTER Headquarters and Flagship

2443 Mosaic Way Suite B

Tyler, Texas 75701